Usually is processed and shipped (in other words, leaves our fulfillment center) within 3 business days. fortunelot.com will let you know by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability. For that merchandise, we will give you an expected shipping time at checkout. All orders are subject to credit approval.
Items ordered at the same time may not always be shipped together; your delivery charge, however, will be based on the total merchandise amount purchased.
Return And Exchange Policy
We know how difficult it can be to buy products online that you can't touch and feel. If you need to return or exchange an item, simply contact us via email at:
We must be notified within 14 days of receipt. We do not accept used products, meaning that if you are not satisfied with the item received, you should send it back within 14 days of receipt. We expect the returned item to be in new condition.
